Veteran Services - FAQs
How can I get a copy of my DD214/Military Discharge?
If you registered your DD 214/military discharge document with the County Clerk, you can obtain a CERTIFIED copy from their office free of charge.
Contact their office at (254) 933-5165 or request a certified copy by obtaining the DD 214 Application Form online at
You may also fax your DD 214 Application Form with a COPY of your photo ID to: (254) 933-5176 or you may send your request by mail to:
Bell County Clerk's Office
Attn: Vital Records
P.O. Box 480
Belton, Texas 76513
If you did not register your DD 214 with the County Clerk's office, you may request your DD 214 from National Personnel Records Center at
http://www.archives.gov/veterans/evetrecs to download the SF Form 180
You can send your completed request (SF Form 180) by fax to: (314) 801-9195
You may also send your completed request (SF Form 180) by mail to:
National Personnel Records Center
1 Archives Drive
St. Louis, MO 63138
While requesting your DD 214/military discharge, also request a copy of your military medical and personnel records, awards, citations, and replacement medals/decorations. These may come in handy when trying to support your claim with VA.
Can an honorably discharged veteran be buried in a VA cemetery?
Yes. Contact the Central Texas State Veterans Cemetery for additional information. Contact Phone: (254) 616-1770. Address location:
11463 State Highway 195
Killeen, Texas 76542
What is an original claim?
An original claim is the VERY FIRST CLAIM ever submitted to Dept. of Veteran Affairs.
What is an initial claim?
An initial claim is either:
1. A request for increase in a service connected condition. or
2. A claim for service connection for a completely new disability
What is a supplemental claim?
A supplemental claim is a claim for a condition that was previously denied
How do you change your Direct Deposit informations with the VA?
If you do not have a bank account
Call one of the participating banks
and mention Veterans Benefits
If you have a bank account but are
not using direct deposit
Call 1-800-827-1000 (711 for TDD)